One of the residents trapped inside the 24-story residential tower block in west London while a fire ripped through it early Wednesday morning shared a live video of the horror on Facebook.
30-year-old Rania Ibrham shared the video on Wednesday at 01:38. It has now received 331,000 views and hundreds of comments from users who claim to be her relatives asking about her whereabouts and safety.
You can watch the video below. This video contains footage some may find distressing.
The mother of two small children is still believed to be missing and hasn’t been heard from since.
12 people have been confirmed dead so far, though this is expected to rise.
The video shows her standing at the front door of her flat, trying to figure out if there are people in the corridor.
A woman beside her says: “Don’t open the front door, you’re going to bring the smoke in, you’re not going to be able to breathe.” She adds: “You have your children… where is your husband?”
Banging is heard at the door, and Ibrham opens it to the smoke-filled corridor while a man runs inside.
She yells: “Hello? Hello? Come here!”
She then heads back inside to look down at the chaos below from her balcony, speaking Arabic throughout the video and coughing.
A policeman or firefighter below seems to be shouting at the residents to get out. She says: “How get out?”
“We’re stuck on the 23rd floor,” someone close to her yells. “Hello? There’s too many people stuck upstairs.”
The video cuts out to the sounds of sirens.
Ibrham’s Facebook page suggests she is from Assouan, Aswan, Egypt, is a volunteer at various organisations for the homeless, and studied at Oxford.
According to The Sun, she spoke in Arabic during a final Snapchat to her friends at 2.54am on Wednesday. Her friend Yaz told Good Morning Britain: “You can see she is trapped. She is praying and saying ‘forgive me everyone, goodbye.'”
Maseen, who lives near the huge tower block, confirmed the story to MailOnline: “My friend, Rania Ibrham, lives on the top floor with her two children who are just three and five years old.”
“I received a Snapchat video from Rania at 3 a.m. just after the fire started and I haven’t heard from her since. She lives on the top floor and her husband was not home because he is on holiday.”
She said the message showed Ibrham praying, adding she had written in Arabic: “Forgive me everyone. Goodbye.”