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Airbnb rentals are running short as San Francisco braces for Salesforce’s 170,000 user conference

If you're planning to attend Salesforce's Dreamforce event, you better book a room now.
IBM invests about $500 million annually on the professional development of employees.

Digital badges are the newest effort to help employees stave off the robots — and major companies are getting on board

Some companies are starting to embrace ongoing skill-based learning programs for their employees. IBM, EY, and Salesforce have begun issuing digital badges.
Call centers like the one in Drake's "Hotline Bling" may soon be a thing of the past.

How chatbots could change customer service over the next 5 years

Artificial intelligence is becoming smarter, but that doesn't mean humans will disappear entirely from customer service.

Salesforce beats second-quarter expectations — but its stock is still fluctuating

Revenues are $2.56 billion, compared to estimates of $2.51 billion.

Thanks to a new Salesforce app, customer service agents will be able to answer complaints from bed

Salesforce has designed Service Cloud to be a lot easier to configure and use, with quicker installation times and a drag-and-drop setups.

Salesforce will get to slap its name on San Francisco’s new transit center — and some folks are not happy about it

The Salesforce Transit Center could feature company logos on 177 signs throughout the public space.

Salesforce CEO Marc Benioff has a message for laid-off Microsoft workers: Work for me

The Salesforce CEO took to Twitter to poke fun at his competitor.

The judges at a startup contest hosted by Salesforce gave these 4 key tips to get funded

Four VC investors share what makes them listen closely to a start up's pitch.

Salesforce’s newest ‘Einstein’ AI tools can tell when people are mad in texts and emails

Salesforce announced Wednesday three new tools which will make it easier for developers to incorporate artificial intelligence into custom apps.

How Salesforce CEO Marc Benioff uses artificial intelligence to end internal politics at meetings

Not only is Salesforce CEO Marc Benioff predicting artificial intelligence will soon help run everyone's companies — he's already using it to run Salesforce.