If there’s one time you really need to make a good impression during your job search, it’s when you’re interacting with the hiring manger.
If you’re qualified for the job, it’s easy enough to satisfy a screener or recruiter’s requirements – if you have the required skills, you’re in.
And meetings with the higher-ups are often more a formality than a true vetting of your fit for the role.
But hiring managers are the people who you will report to on the job, and how you interact with them will influence whether they want to work with you or not.
So, what will make them toss your résumé into the recycle bin?
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Not doing your homework
“Employers take note of candidates that are educated on the responsibilities of the job opening in question and on the company itself,” Rosemary Haefner, chief human-resources officer for CareerBuilder, tells Business Insider. “This demonstrates that you made the decision to apply for the job after considering the facts, rather than out of desperation.”
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Smoking and drinking
Never smoke anything before a job interview, says Vicky Oliver, author of “301 Smart Answers to Tough Interview Questions.”
“Your interviewer will smell it on you,” she says. “If she’s a smoker, she may not mind, but most interviewers gave up the nicotine habit.”
Drinking before the interview is also a bad idea. While alcohol can help calm nerves, it does so by dulling the senses, Oliver says, and you run the risk of not sounding intelligent.
Do whatever you can to avoid showing up late to the interview. If you’re late, it will tell the hiring manager that you are irresponsible, aren’t taking this process seriously, and don’t respect their time. And this is not the first impression you want to make.
Plan to arrive at least 15 minutes early. If you find yourself running way ahead of schedule, TopResume‘s career expert, Amanda Augustine, and Business Insider’s director of talent, Stephanie Fogle, suggest killing time by ducking into a coffee shop or walking around the neighborhood.
Why? Showing up too early isn’t great, either. It can be frustrating for the hiring manager, as your early arrival could throw a curveball into their schedule.
Poor grooming and hygiene
If there’s one occasion you really want to shower for, it’s an interview with the hiring manager.
“Do you want people focusing on the musty odor that surrounds you or your brilliant words?” Randall asks. “Lack of effort in your appearance can be construed as potentially lacking effort in your work and work area.”
Bringing too much stuff
Your portfolio and copies of your résumé are all you need to bring to your interview – everything else is superfluous. Randall suggests leaving your latte or water bottle in the car and putting away your cell phone so you’re free to shake hands.
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As they say, dress for the job you want, not the job you have.
“Sloppy clothes scream ‘I don’t care!’ and are a surefire way to put off those around you,” Randall says.
Dressing too formally for an interview could also tell an employer that you didn’t research the company culture and you’re not a fit.
Being too informal
“While I’m not promoting a formal, ‘How do you do?’-style greeting, you might consider stepping it up a bit when you’re introducing yourself to the person who will be determining whether you get the job or not,” Randall says.
Leading with “Hey, what’s up?” probably won’t make the best first impression.
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Projecting a negative attitude
“If you doubt your abilities or see only the worst possible outcome, your interviewer might pick up on that negative energy,” Haefner says.
“Similarly, it’s important not to badmouth a former boss, coworker, or employee during any stage of the interview process,” she says. “Even if your former boss or organization is known for its problems, a job interview is no time to express your anger.”
Another bad attitude, arrogance, is often confused with confidence. Walk into the interview with a mix of confidence and humility, smile, and show some enthusiasm, Randall suggests.
Using your phone
Randall says you should never take a call or reply to texts during your meeting. You may think that it shows how important and in-demand you are, but in reality, she says it shows a lack of judgment, respect, and self-control.
Being too demanding
Asking questions is an important part of the interview process – it shows you’re engaged in the discussion and can help you determine if the job and company are a fit for you.
But while questions like, “What might I expect in a typical day?” and “How do you measure success?” show you to be invested in the opportunity, making certain requests before you even have the job makes you look more high-maintenance.
Randall suggests steering clear of queries like, “Can I sit by a window? It helps with my hourly meditation.”
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“Naturally, the purpose of an interview is to impress the company with your talent and skills,” Randall says. “But be aware of oversharing; they may learn more about you than they need to.”
To avoid oversharing, she suggests following a few simple rules: Keep it relevant. Leave your childhood out of it. Don’t insist on special favors or accommodations. And don’t use the term “deal breaker.”
Instead, listen and give the hiring manager an opportunity to ask questions.
You may be really excited to be interviewing with your top choice for employer, but blurting out foul language is a surefire way to cut the interview short.
Swearing demonstrates to others that you aren’t able to calmly and thoughtfully deal with a situation, Randall says.
“Using foul words or questionable language is not only a bad habit, but in most places of business, it’s still considered unprofessional and can even land you in Human Resources for a little chat,” Randall says.
“It’s rude to interrupt. When you do, it shows others that you don’t have any respect, judgment, or patience,” Randall says.
While participation can earn you some brownie points, bad timing can wipe those points away.
Poor body language
“What you say in an interview is as important as how you say it, and bad body language takes away from your words,” Haefner says.
In a recent CareerBuilder survey, employers said that some of the biggest body-language mistakes job seekers make include failing to make eye contact, failing to smile, and bad posture.
Nervous habits like jingling your keys, shaking your leg, and scratching your head can also be construed as boredom, Randall says.
“Interviews are highly stressful, even for those doing the interviewing,” Oliver says. “Through your body language, try to convey how delighted you are to be given the opportunity to compete for the amazing job.”
In a recent CareerBuilder survey, 69% of employers said that catching a candidate lying about something is an instant deal breaker, Haefner says.
“Lying or exaggerating during the hiring process can destroy your chances of ever being hired with that employer,” she says. “And because of extensive background checks and references that come into play before an offer is made, it’s easier to be caught than you might think.”
Checking out mentally
Oliver says wishing the job interview to be over is the biggest mistake a candidate could make.
“Of course you want it to be over, but while you’re there in front of the interviewer, you must work to stay mentally present,” she says. “Interviewers know when you are not there mentally.”
Your distraction during an interview translates as eitherinadvertent rudeness (you just don’t come off as all that interested in the job) -or unfocused answers (you’renot really answering the questions asked).
Being too eager
Asking, “How did I do?” or “Did I get the job?” projects eagerness that bridges on desperation and neediness. It’s one thing to be excited about a job prospect, but you don’t want to appear too hungry.
What’s more, these kinds of questions are just plain awkward, as they put the interviewer on the spot. You’d be better off following up about feedback after you are or aren’t offered the job.
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It’s understandable to be nervous during an interview, but you want to make sure you give hiring managers more to go on than one-word or rushed answers.
Interviews, which generally involve a lot of talking about oneself, can be especially trying for shy people, and the unfortunate reality is that shyness is sometimes misconstrued as insecurity and even incompetence.
In a previous Business Insider story, Harvard Business School professor Amy Cuddy suggested taking your time to answer a question, which shows that you’re taking the other person seriously and conveys a sense of power.
“When someone asks you a question,” she said, “trust that they really want you to answer it thoughtfully. So don’t even be afraid to pause before you answer it. Reflect; don’t jump right in.”
Not being gracious
As Business Insider managing editor Jessica Liebman writes, one of the biggest mistakes you can make when competing for a new job is not saying “thank you” after an interview.
“Whether we spent 30 minutes meeting in the offices, we Skyped because you’re abroad for your junior spring semester, or we did a quick first-round phone interview, you should always follow up later that day or the following day to say thanks and reiterate your interest,” Liebman says.
She says a few things happen when you don’t send a thank-you email. The hiring manager assumes you don’t want the job. They think you’re disorganized and forgot about following up. And there is a much higher chance they’ll forget about you.