- Tim Boyle/Getty Images
- Home Depot employees in Georgia built a two-year-old with hypotonia a walker out of PVC pipes.
- The story went viral, but some critics took issue with outlets that presented it as a feel-good piece.
- Instead, commenters argued that families shouldn’t have to turn to Home Depot to receive affordable healthcare.
- Visit Business Insider’s homepage for more stories.
Nearly one month ago, Christian Moore asked her Facebook friends where she could purchase a “cheap crocodile gait trainer” for her two-year-old, Logan.
Logan has hypotonia, also known as floppy baby syndrome, which results in low muscle tone. And Moore said that the family wasn’t getting much help from their health insurance.
Rather than purchase a walker outright, Moore and her family decided to purchase supplies at Home Depot in order to build their own trainer.
Instead of charging the Georgia family for the supplies, the Home Depot employees ended up sending the Moores off to buy ice cream and constructing Logan a walker out of PVC pipe themselves.
“Everyone was crying to see Logan walk around with the biggest smile on his face and when the family tried to pay us we said no way this one is on us,” a Home Depot employee wrote on Facebook. “Thanks to all that help and for being a blessing to this family and to this little guy.”
“We’re extremely proud of our associates for living our values and going above and beyond to take care of Logan and his family,” a Home Depot spokesperson said in a statement to Business Insider.
The story went viral, with NBC and NowThis descending on Moore’s Facebook account and the local Fox affiliate picking up the story.
THIS IS AWESOME! Two-year-old Logan Moore needs a walker to get around but his family didn't know if insurance would cover for one, so his local Home Depot found parts to make it themselves. ????❤️ MORE: https://t.co/V0YoW3FHuk pic.twitter.com/8QLHa2a8Mq
— FOX 5 DC (@fox5dc) May 28, 2019
But many took issue with the story’s generally positive framing. Critics took the view that Logan’s story as more of an indictment of the US healthcare system, rather than a feel-good piece.
The blowback indicates an increasing amount of public skepticism toward how certain issues are packaged as sunny human interest stories.
good on the Home Depot crew here, but the real lesson here is a) ESI coverage sucks and b) medical providers probably would have charged 500-1000% more for functionally the same thing https://t.co/CFJ8auJsGA
— ryan cooper (@ryanlcooper) May 29, 2019
Not shown – the hojillion other kids not receiving life-changing critical care because a corporation didn’t see it as an opportunity to get good press.
Logan got lucky. We need a system where it doesn’t come down to luck. https://t.co/gVEgFEJBMm
— Myke Cole (@MykeCole) May 29, 2019
In America, Home Depot is the only free healthcare provider. https://t.co/x2NSLdwaR1
— Bryancé Knowles-Carter-Yang (@bryanyang) May 29, 2019
Yeah, no. This is the opposite of awesome. This is an indictment of how deeply broken the American healthcare system is. https://t.co/thNUUjDm4t
— Calvin (@calvinstowell) May 29, 2019
This kid is adorable and it’s disgusting that his parents had to worry about insurance covering such a necessary item. Fuck the current health care system. Parenting is hard enough without their troubles added on. https://t.co/ZM25rP46Td
— Andrea (@awindc) May 29, 2019
THIS???? ISN'T???? A????FEEL????GOOD???? STORY.
????WE. ARE. FAILING. LOGAN. https://t.co/QBTso6llO7
— John (@HeuristicLineup) May 29, 2019
This is embarrassing, not awesome.
Our American Healthcare system is BROKEN. https://t.co/J04QSC4Ty5
— Nyle DiMarco (@NyleDiMarco) May 29, 2019
These aren’t feel good stories. They are just reminders of how fucked everything is and how much we have to depend on the kindness of strangers who are struggling just as much as those they are helping. https://t.co/dYNHAdKxX6
— THE INTHICCABLE HULK (@Steph_I_Will) May 29, 2019