- Dado Ruvic/Reuters
- Snapchat is down for the second time in two weeks.
- Users have reported having trouble connecting to servers and sending messages.
- On Twitter, Snapchat confirmed the issues and said they are “working with a partner on a fix.”
Photo sharing app Snapchat is experiencing technical issues for the second week in a row, with many users on Tuesday reporting being unable to connect to servers or send messages through the app.
Snap Inc. confirmed the issues with the app on Twitter, and said they are “working with a partner on a fix.”
Here’s the full tweet:
Many Snapchatters are having trouble using the app as well as our support site ???? We're working with a partner on the fix! In the meantime, we recommend staying logged in ????
— Snapchat Support (@snapchatsupport) July 17, 2018
DownDetector.com says users began reporting issues around 3:18 PM EDT, and the most common issues being reported are “app won’t log in or connect to server (34%), “Sending snaps (33%),” and “App doesn’t start or crashes (31%).”
The outage comes only days after Snapchat’s meltdown last week when the app went down for hours on July 11, and in the wake of a slow decline of the app’s popularity in recent months.
Several users took to Twitter to express frustration over the recent technical difficulties:
— x (@charlotte293731) July 17, 2018
— Chhavi Bhardwaj (@chhavibhardwaj1) July 17, 2018
Snapchat was not immediately available upon request for further comment.