Starbucks‘ payment system is currently experiencing outages across the US and Canada, and the coffee giant is giving away free drinks at locations affected by the outage.
Twitter was flooded Tuesday morning with people reporting that their local Starbucks’ payment systems were down, CNBC first reported. Due to the outage, registers were unable to process payments.
— Amber Eikel (@AmberEikelKTVU) May 16, 2017
— Matt Paro (@matt_parody) May 16, 2017
Went to get my caffeine fix but plot twist…. Starbucks computer systems are down ???????????????????? pic.twitter.com/0znDat5wNc
— Payton Harvey (@Payton_Harvey) May 16, 2017
Many customers are celebrating the news. Instead of turning people away, Starbucks locations have been giving out free drinks.
the system is down @ starbucks at the friendly center so they’re giving out free drinks ???? small wins
— Lil Litty (@___briyonce) May 16, 2017
PSA Starbucks register is down!!!! I repeat it is down u will get ur stuff for free ????
— Emonie (@Emonieee_) May 16, 2017
Got Starbucks karma this morning. Systems were down so my coffee was free. All is right in the world again. ☕️
— Kim Grant (@Kimmm_G) May 16, 2017
A Starbucks spokesperson told Business Insider that the outage is due to a tech update that was installed overnight at certain stores in the US and Canada.
“A limited number of locations remain offline, and we are working swiftly to resume full operations in each of these stores,” the spokesperson said. “The stores will remain open during this time and, as always, our partners are prepared to take care of our customers to ensure they have the best experience possible.”
I just got free Starbucks cause ther computers are down ❤️❤️❤️❤️
— steph (@stephhhs_) May 16, 2017
As of Tuesday afternoon, Starbucks said “virtually all” stores were once again operational.
This isn’t the first time in recent months that Starbucks has struggled with its payments technology.
BuzzFeed and Fortune have reported on concerns about the security of the chain’s app, which lacks two-factor authentication – a standard security feature that has become the norm for payments systems. BuzzFeed’s Venessa Wong reported in early May that someone hacked her app and stole $100 from her account.