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One of the world's most popular streaming music services kept hearing one puzzling complaint from its users.

Spotify made its shuffle feature less random so that it would actually feel more random to listeners — here’s why

One of the world's most popular streaming music services kept hearing one puzzling complaint from its users — and it had happened at Apple too.
Assess what work-from-home methods are best for you.

Working from home is not an impossible feat — and amid the coronavirus pandemic, it might be necessary. Here’s how to keep ‘workR...

Taking steps to separate your "business" and "life" circles while working remotely can keep you grounded and productive.
Zack O’Malley Greenburg.

Here’s what happened when a member of the Wu-Tang Clan invested in an online chess site and offered to play against users

In his new book, Zack O'Malley Greenburg details the perils of entertainer investing with a look at WuChess.
Meghan FitzGerald.

How to balance a health crisis while climbing the career ladder, according to someone who’s done it

While juggling a demanding schedule as the senior director of strategy at Pfizer, Meghan FitzGerald found out that her mother had a brain tumor.

To raise children who are resilient and optimistic, parents can use discussing coronavirus as an opportunity. Here’s how to get started.

Don't hide the truth, but find a way to talk about facts with a sense of hope, say two management professors and co-authors of "Parents Who Lead."
Michelle P. King.

Gender expert — and director of inclusion at Netflix — says office politics work only for men. To fix things, let’s all start ‘...

If the only ones playing the political game are white men, we need a new game, writes Michelle P. King.
Sister Christina presides over a valuable real-estate portfolio.

The story of how a nun played private equity’s game and created affordable housing in the Bay Area

Sister Christina buys property with donated money and deed restricts them as affordable forever. She currently runs 10 buildings with 87 apartments.
Laughter has real power.

Laughter is the sign of a strong team — and a trustworthy leader

Bruce Daisley was previously Twitter's most senior employee outside of the United States. He says that laughter is vital when managing a team.
Susan Fowler speaks onstage at Featured Session: The Power of a Story with Susan Fowler during the 2019 SXSW Conference and Festivals at Austin Convention Center on March 10, 2019 in Austin, Texas.

Uber ‘whistleblower’ Susan Fowler: New hires were told not to date Travis Kalanick

In 2017, Susan Fowler wrote a blog post detailing a culture of harassment at Uber. In her new book, she delves deeper into what she saw.
Stefan H. Thomke.

A Harvard Business School professor on how companies like Google and Amazon use experimentation to innovate, grow, and improve

One prime example of repeated experimentation was the creation of the Post-it note, Stefan H. Thomke writes.