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I went to Starbucks’ futuristic new pickup-only store and saw how it could transform the way people buy their coffee
I visited the first Starbucks Pickup store, an order-ahead Starbucks with no seating, and I'm convinced it could change the fast-coffee world.
Chick-fil-A’s mobile sales are skyrocketing as execs say the chicken chain is entering a new tech-obsessed era
Chick-fil-A's mobile sales are skyrocketing, as the chain looks for new ways to drive growth.
Not all Chick-fil-A customers know all the tricks and Easter eggs in the chain's app.
Chipotle is selling $4 burritos to celebrate Halloween on Wednesday. However, dozens of customers encountered technical difficulties.
Chipotle is turning to technology to grow sales, with mobile ordering, delivery, and even a digital drive-thru test. We recently visited a location in New York City that has served as a test site for much of Chipotle's new initiatives, and we saw how tech is crucial to the chain's turnaround plans.
Sonic plans to roll out mobile ordering across the United States by the end of the summer. The chain started offering mobile ordering as a test earlier this year, with roughly 20% of locations now allowing customers to order ahead using an app.
We tried both McDonald's and Starbucks' mobile apps. Here's who's winning one of the most important battles in fast food.
Starbucks sent some customers a ‘drunk-texting’ push notification late Thursday night — and people aren’t happy
Dozens of Starbucks customers received late-night notifications for the chain's Happy Hour deal — which starts at 3 p.m.
Starbucks quietly made a major change to its mobile order-and-pay technology.
Mobile ordering is on the rise, and it's creating a wave of new problems for fast-food workers.