Home Tags Mobile ordering

Tag: Mobile ordering

Chipotle’s app and website are crashing again during another major promotion

Chipotle is selling $4 burritos to celebrate Halloween on Wednesday. However, dozens of customers encountered technical difficulties.
Chipotle is closing up to 65 locations in the next 30 days.

We visited the Chipotle of the future. Here’s what it’s like.

Chipotle is turning to technology to grow sales, with mobile ordering, delivery, and even a digital drive-thru test. We recently visited a location in New York City that has served as a test site for much of Chipotle's new initiatives, and we saw how tech is crucial to the chain's turnaround plans.
Sonic is rolling out mobile ordering across the US.

Sonic has a new weapon to compete with McDonald’s and Chick-fil-A

Sonic plans to roll out mobile ordering across the United States by the end of the summer. The chain started offering mobile ordering as a test earlier this year, with roughly 20% of locations now allowing customers to order ahead using an app.

We tried McDonald’s and Starbucks’ newest weapon to win over customers — and the winner is clear

We tried both McDonald's and Starbucks' mobile apps. Here's who's winning one of the most important battles in fast food.
Starbucks annoyed some customers with its late-night notification on Thursday

Starbucks sent some customers a ‘drunk-texting’ push notification late Thursday night — and people aren’t happy

Dozens of Starbucks customers received late-night notifications for the chain's Happy Hour deal — which starts at 3 p.m.
Starbucks is expanding its mobile offerings.

Starbucks just quietly made a change that reveals the future of the company — here’s how it works

Starbucks quietly made a major change to its mobile order-and-pay technology.
Some Starbucks baristas say that mobile orders are cutting into their tips.

Workers at Starbucks and McDonald’s are facing down a revolution that’s transforming fast food

Mobile ordering is on the rise, and it's creating a wave of new problems for fast-food workers.
Starbucks has made a number of changes to its mobile order and payment system over the last year.

Starbucks quietly solved the biggest problem plaguing the brand — and customers are already seeing a huge change

Business Insider visited Starbucks every day for a week after the coffee chain tweaked its mobile ordering system — and the improvements were clear.

Shake Shack is opening a location that won’t accept cash

Shake Shack plans to test a new payment system at a new location in New York City.

We went to Starbucks every day for a week to see if the coffee giant has fixed an annoying problem

I visited a busy Starbucks for a week to see if the chain's attempts to fix its mobile ordering process actually worked.