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"We've seen it all," a Costco employee told Business Insider.

Costco, Walmart, and Target workers handle some ridiculous returns, from entire lawn sets to used toilets

Costco, Walmart, and Target have policies allowing customers to return items for a refund or store credit — and workers sometimes get strange returns.
One person returned milk... from Kroger.

Walmart employees share the wildest returns they’ve ever seen

Walmart's return policy sometimes prompts some rather unusual returns and exchanges.
Costco allows customers to return any products at any time.

These stores have the best return policies in retail

Costco, IKEA, and Trader Joe's are known for their relaxed return policies. Costco says it allows customers to return any products at any time.
Some shoppers could be missing out on discounts.

Secret scoring systems could be keeping you from credit-card deals and bigger discounts in stores

Retailers use a secret scoring system that determines how shoppers are treated, from getting extra discounts to being prioritized by customer service.

‘Serial returners’ are on the rise — and it’s causing headaches for retailers like Walmart and Target

"Serial returners" are customers with a penchant for frequently returning items. These shoppers cause massive headaches for the retail industry every year — especially around the holidays.
Costco is known for having a generous return policy.

Costco members are apparently buying snorkels, flip-flops, and alcohol in Hawaii and returning them used or half-empty at the end of their vacation

Costco is known for having a very generous return policy. Members can return almost any product at any time if they are not satisfied with it. In Hawaii, apparently, some vacationers are pushing that policy to the very limit.
Costco is known for having a generous return policy.

Costco’s generous return policy is ripe for abuse — here’s what could happen if shoppers take it too far

Costco is known for having a very generous returns policy. Members can return almost any product at any time if they are not satisfied with it. It is up to the discretion of a store manager to make a decision on whether to process a return, which can be confusing for some shoppers.
Best Buy, Home Depot, Victoria's Secret, and others are tracking customers' returns.

Amazon isn’t alone in punishing shoppers for too many returns — these are all the companies that track your returns

Home Depot says it tracks returns to combat return fraud, which "is believed to be feeding the opioid epidemic."
One shopper decided to return a single banana.

Target employees share the most ridiculous returns they’ve seen customers make

Target's return policy covers most unopened items for 90 days after the sale. Target employees told Business Insider that, in some cases, shoppers take advantage of the policy by making some troubling, unusual, or amusing returns.

Best Buy is punishing customers who return too many items — and it’s a disturbing trend sweeping across the retail industry

Best Buy, Home Depot, Victoria's Secret, and other retailers use a third-party company to discreetly track how often shoppers return purchases.