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Costco, Walmart, and Target workers handle some ridiculous returns, from entire lawn sets to used toilets
Costco, Walmart, and Target have policies allowing customers to return items for a refund or store credit — and workers sometimes get strange returns.
Walmart's return policy sometimes prompts some rather unusual returns and exchanges.
Costco, IKEA, and Trader Joe's are known for their relaxed return policies. Costco says it allows customers to return any products at any time.
Retailers use a secret scoring system that determines how shoppers are treated, from getting extra discounts to being prioritized by customer service.
‘Serial returners’ are on the rise — and it’s causing headaches for retailers like Walmart and Target
"Serial returners" are customers with a penchant for frequently returning items. These shoppers cause massive headaches for the retail industry every year — especially around the holidays.
Costco members are apparently buying snorkels, flip-flops, and alcohol in Hawaii and returning them used or half-empty at the end of their vacation
Costco is known for having a very generous return policy. Members can return almost any product at any time if they are not satisfied with it. In Hawaii, apparently, some vacationers are pushing that policy to the very limit.
Costco’s generous return policy is ripe for abuse — here’s what could happen if shoppers take it too far
Costco is known for having a very generous returns policy. Members can return almost any product at any time if they are not satisfied with it. It is up to the discretion of a store manager to make a decision on whether to process a return, which can be confusing for some shoppers.
Amazon isn’t alone in punishing shoppers for too many returns — these are all the companies that track your returns
Home Depot says it tracks returns to combat return fraud, which "is believed to be feeding the opioid epidemic."
Target's return policy covers most unopened items for 90 days after the sale. Target employees told Business Insider that, in some cases, shoppers take advantage of the policy by making some troubling, unusual, or amusing returns.
Best Buy is punishing customers who return too many items — and it’s a disturbing trend sweeping across the retail industry
Best Buy, Home Depot, Victoria's Secret, and other retailers use a third-party company to discreetly track how often shoppers return purchases.