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Debt collection rates plummeted from 90% in 2016 to 57% after the company changed from using self-employed agents to full-time "customer experience managers."
Lenders processed fewer new personal loans and credit cards for subprime borrowers year-on-year in Q2 for the first time since 2012.
The amount of so-called subprime auto loans is increasing, and many Wall Streeters see similarities to the housing market before the financial crisis.
Well Fargo has faced a number of lawsuits over the years from customers who say they have been wronged by the nation's largest bank.
But it's different this time.
Increasing negative sentiment around what is indisputably a strength of the US economy is, well, strange.
Just after the film about the 2008 financial crisis debuted in December, traders began expressing interest in making trades against auto loans.